Frequently Asked Questions

Everything you need to know about OMNES fashion and services.

How can I track my order?

Once your order has been dispatched, you will receive a confirmation email containing a unique tracking number and a link to monitor your delivery progress in real-time.

What is your return policy?

We offer a 30-day return window for all unworn items with original tags attached. Simply visit our returns portal to generate a prepaid shipping label.

Do you ship internationally?

Yes, OMNES ships to over 50 countries worldwide. Shipping costs and delivery timelines vary by location and will be calculated at checkout.

How do I find the right size?

Each product page features a detailed size guide. We recommend comparing your measurements against our chart to ensure the perfect fit for your silhouette.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.

Are your materials sustainably sourced?

At OMNES, we prioritize the planet. We use recycled fabrics, organic cotton, and eco-friendly dyes to minimize our environmental footprint across all collections.